Question 1

Where will my chauffeur meet me at the airport?

Accepted Answer

Your meeting arrangements depend on the airport and terminal. Full collection instructions are provided with your booking. At Manchester Airport Terminal 2, your chauffeur will meet you inside the arrivals hall and escort you to the vehicle.

Question 2

What happens if my flight is delayed?

Accepted Answer

We monitor incoming flights and allow reasonable flexibility for delays. If a significant delay affects your scheduled collection, we will make every reasonable effort to accommodate the revised arrival time and will contact you if alternative arrangements become necessary.

Question 3

Which airports do you serve?

Accepted Answer

We provide chauffeur-driven transfers to Manchester Airport and airports throughout the UK, including Liverpool John Lennon Airport, Leeds Bradford Airport and London Heathrow.

Question 4

Are airport drop-off charges included in the price?

Accepted Answer

Yes. Standard airport drop-off charges are included in your quoted price unless we specifically advise otherwise.

Question 5

Do you meet passengers inside the terminal?

Accepted Answer

Meeting arrangements vary by airport and terminal. Where an inside-terminal Meet & Greet is arranged, your chauffeur will meet you in the arrivals area and assist you to the vehicle.

Question 6

When should I contact my chauffeur after landing?

Accepted Answer

Your booking information will explain the collection procedure for your particular airport and terminal. For Manchester Airport Terminal 2, please telephone your chauffeur once you have collected your luggage.

Williams Chauffeur Services

Frequently Asked Questions