
FAQ
1. I'm travelling tomorrow but I can't book online.
If your travel is within 48 hours, contact us by phone as we might have some availability. The system can't take booking requests where travel is within 48 hours.
2. Can I book a one way journey?
Unlike some companies, Yes, you can book just a one way journey with us including an airport transfer.
3. When do I pay for my transfers?
If we have availability, we will send you a booking confirmation with all the details on for you to check. We will send you an invoice usually about a week before travel which has got a link on to pay by credit / debit card and our bank details if you prefer to make a bank transfer. If travel is within a week, we will send an invoice at the same time as your confirmation. All payments are to be made in advance.
4. Where do I meet my driver when I arrive off a flight?
Your driver will meet you inside the arrivals hall ready to carry your luggage to the car. On the booking confirmation, it will give meeting points depending on which airport and terminal you arrive at. If you can't find your driver, you will have received a text with a link to the booking where you will see the drivers name and contact number so you can call them.
5. I need picking up at 4am but the earliest I can book is 6am.
To keep our prices as competitive as possible, we don't offer a 24/7 service. Bookings can be made for travel between the hours of 6am and midnight.
6. What is a Daily Hire Chauffeur Service?
Our daily hire chauffeur service is for when you require a car and driver for a set number of hours (minimum 4) and we charge by the hour instead of the mileage
This can be for a day of business meetings, private appointments, a sporting event or music concert to give some examples.
This service can be booked online but please feel free to contact us to discuss your travel needs.
Prices are from our vehicle leaving our base in Ramsbottom to returning.